Our totally managed vending service means clients need have nothing to do with day-to-day maintenance of vending equipment installed on their premises - we take care of absolutely everything.

Fully managed vending service

Managed Vending ServiceOur clients enjoy all the benefits of modern beverage and snack machines while we take care of the day-to-day operation for them.

Our smartly dressed vending operators will call at pre-determined times to fill and clean on-site vending machines. They will also collect cash, undergo preventative maintenance and perform routine hygiene procedures to make sure the machines are kept in good working order and topped up with ingredients.

Our fully managed service offers the following benefits:

  • Vending machines replenished with products
  • No involvement whatsoever for the client
  • Regular preventive maintenance, cleaning and sanitisation calls
  • Cash collection service and VAT accountability
  • Monthly reports and monitoring

As a member of the Automatic Vending Association (AVA) our staff are required to work to exacting standards of customer care as per the AVA Customer Charter. This means maintaining service and operating standards in accordance with a strict quality system, and training staff to observe the highest standards of standards of safety and hygiene, according to statutory requirements and AVA Codes.

Carefully monitored with Vendman software

Vending ServicesAll the actions of our route operators are logged and monitored so we know precisely what actions have been taken on each machine, the products used, the cleaning procedures implemented and amount of cash collected. We use  the industry leading Vendman software for complete accountability, stock control and management of our operated accounts.

With hand-held mobile devices integrated with the Vendman software information is available in real time. We use this information to carefully tweak and adjust our drink and snack selections to make sure we are offering the best possible products to suit a particular business and clientele.